Teamwork user manual




















That creates challenging dynamics when you bring together leaders, managers and employees and expect them to accomplish difficult goals. People often end up trying to analyze and predict what others like, hate, need and want, instead of asking them directly. This results in a rollercoaster ride of confusion, miscommunication, misunderstandings, unmet expectations, anxiety, fear and disappointment. Despite all our best intentions, this process and environment is primed for broken trust, poor relationships and underperforming teams.

These are staggering and massive costs that organizations face every year. Yet the time, effort and money to solve them are minimal. Let me explain. How much easier it would be to work with others if everyone received specific, detailed instructions on EXACTLY how to best communicate and collaborate, bring up touchy subjects, navigate conflicts and support them?

We have to adapt and meet people where they are. For example, you could approach difficult conversations with two employees in the exact same way and get two completely different outcomes. Now think about how much chaos it would cause if everyone acted in a similar way across an organization of hundreds or thousands. It allows managers and team members to connect on a much deeper level.

It creates more predictability, reduces emotional turmoil and builds great teamwork. It helps managers maximize team performance by not letting communication issues get in the way. Miscommunications and misunderstandings will still happen. But team members will have these conversations much sooner after an issue arises, reducing painful conflicts.

Leaders often talk about the importance of teamwork, but they rarely say exactly how to do it. To get started with your projects, head to the Projects area at the top of your site. By default, you can view your projects in the List section. Depending on your permissions, you may also have access to the Templates tab here. Clicking a project name will bring you directly to that project where you can start exploring and get to work with your tasks.

Tasks are the foundation of your work in Teamwork. Using tasks, you can easily break your workload into manageable pieces that contribute towards the end goal of the project. Your team members can create tasks and assign responsibility to you. You can also create tasks yourself as long as you have the right permission. Each task has a series of properties that can be customized:.

When you have completed your work on a task, you can mark the task as complete. To do this, simply select the checkmark next to the task name. If a task has a red icon instead of a checkmark, it means that task is dependent on other tasks being completed first.

Hover over the red icon to see which tasks are connected. The ability to create tasks is dependent on your permissions granted by an administrator. If you have permission, you will see an Add a Task option at the bottom of each task list in the List area of the projects where you are a member. You can then fill out the relevant details for the task before clicking Save Changes.

We're here to help you collaborate with your team on your projects and enhance your productivity. This guide is going to explain exactly what you will need to know to get up and running as a standard user with Teamwork.

Click Get Started to proceed to the Teamwork login screen where you can set a password for your account. Once you finish the sign up, you will be brought to your Teamwork account. Your profile is broken down into various subsections which include:. Profile preferences. Simply toggle on or off each individual setting by clicking the switch on the right, then click Update. The learning that came out of the de-brief was very valuable and we had a few light bulb moments of self-awareness.

I set up the full experience and gave the teams a ruc sac with water bottle, sandwiches, biscuits, the map, a pencil, string and an anorak which went down well.

It's useful to give the teams coloured dot stickers to stick on the map so they're not tempted to write on the map - so you can re-use. Thanks Glasstap for another brilliantly designed game - I would thoroughly recommend this. Lorna Logan rated this item with 5 stars. Helen Boardman rated this item with 5 stars.

Rosemary Taylor rated this item with 5 stars. Achieving A Shared Vision. Previous Member. Acts of Recognition. Time: In total we estimate this exercise will take 40 minutes. Reviews I used this activity with a group of duty managers where we needed them to recognise and reward more behaviour. This activity really helped get the point across of how easy it is to give recognition we then incorporated our own internal recognition schemes to make them aware of what is available.

Jennifer Stevens rated this item with 5 stars. Roxanne Moran rated this item with 4 stars. I think next time I use this, I will combine with some TA theory. Nicky McCrudden rated this item with 3 stars. Barriers to Internal Customer Care. Time: In total we estimate this exercise will take 50 minutes. Blind Guiding - Exploring Leadership and Followership. Time: In total we estimate this exercise will take 90 minutes.

Bridge Challenge - Maintaining Momentum. Time: In total we estimate this exercise will take 45 minutes. Reviews This exercise works really well within the engineering sector.

Engineers love having the chance to build something and even their colleagues in support functions are accustomed to working with colleagues to troubleshoot issues. Dividing the group into as many teams as possible, even teams of 2 work well , creates a great sense of competition.

Although it is a fun exercise, when working with senior teams, it does underline the challenges in maintaining momentum when introducing large or long term change. I used this exercise with a group of junior managers in our business to help focus on their team work skills and learn more about their leadership style.

I love the interactivity of this activity as it focused on the behaviours of the individual. The feedback session was very good, the team were able to be very honest and constructive which proved to be very effective. I used this exercise with a group of 15 managers with the view to encouraging the group to think outside the box and also to bring some fun into how they interact with eachother.

It proved to be very effective as it also challenges the teams to provide feedback on the appointed team leaders. We replaced the car with a golf ball. The fact that the bridge had to allow for a team member to pass underneath created a fun atmosphere but it was interesting to see the competitiveness between both teams Laura Lawless rated this item with 5 stars.

Reviews This exercise is categorised as "testing analytical thinking", however I would suggest that "thinking logically" would be an accurate description. I have used it with several teams and have found that it works with staff at first and line management level who operate within a fast moving environment, such as manufacturing , where decisions are often made at speed, but may not stand up to close scrutiny in the longer term.

Team members learnt quickly the relevance of thinking clearly in the exercise and how this related to their jobs. Paula Cook rated this item with 4 stars. Previous Member rated this item with 4 stars. Building Rapport with Subordinates. Reviews I used this material as part of a management course about building an effective team.

Nicky McCrudden rated this item with 4 stars. Reviews I used this activity for a teambuilding exercise and it really defalted the team. I think it is important for the team to be in close proximity even in separate rooms. I think it works better for the teams to be in the same room in corners of the room.

A lot of running around for the facilitator and a lot of newspaper is needed! Anjana Rajani rated this item with 3 stars.

Previous Member rated this item with 5 stars. Rosemary Taylor. Changing Partners - Feelings Towards Change. Time: In total we estimate this exercise will take 35 minutes. Available to Essential Trainer Notes. Creating A Shared Vision.

Reviews I adapted this exercise slightly to use it with a group of people who had been TUPE transferred into the organisation. As they were a new team coming together from a range of different providers it was important that we brought them together quickly.

Fairly easy to do and very worhwhile Mike Taylor rated this item with 4 stars. Delegation is like Lego…. Time: In total we estimate this exercise will take 60 minutes. Reviews This is a great activity to use for managing difficult people - it really helps managers realise that their behaviour can also be in question - and can turn difficult when dealing with difficult people, brings humour with self realisation and insight - fab simple activity that bings great discussion.

Anjana Rajani rated this item with 5 stars. I used this module with a group of team leaders on a workshop on dealing with conflict. The delegates enjoyed and benefited from discussing and sharing ideas on how to deal with difficult people. I would recommend this module to anyone running a workshop on managing conflict along side the anatomy of conflict and fight, flight or friendship. Shirley Palmer rated this item with 5 stars. The exercise was really well received and was great for helping delegates to explore not only what sort of behaviours constitute 'difficult', but also to think 'outside the box' about strategies for dealing with such behaviours.

Robert Corteen Robert Corteen rated this item with 5 stars. Dinner Party Mayhem - Managing Change. Nick Lennon-Barrett rated this item with 2 stars. A brilliant activity that I continue to go back to… Gary Shewan rated this item with 5 stars. Do I Belong Here? Effective Delegation. Reviews I have used this exercise in management development programmes and it generates some very interesting discussion, revealing a great deal about how and what managers delegate.

Helen Walker rated this item with 5 stars. Emotional Intelligence Part 1 - Self-Awareness. Reviews I used this module alongside part 2 with a group of staff who became more expressive with their emotions at detriment to each other following a period of change. It was a really useful, non-threatening introduction to self awareness before moving on to part 2.

Roxanne Moran rated this item with 5 stars. I recently used this module for team leaders and deputy team leaders when delivering a session on Emotional Intelligence. The grades of emotions exercise worked very well. It was good to share how aware the delegates were of others emotions and how their own behaviour can influence others. I received a lot of positive feedback following the session.

Employee Engagement 1 - What's in It for Me? Reviews I found this module very useful and received some positive feedback from the delegates. The Marvelous Zoo exercise worked really well looking at the three different approaches, satisfying staff, motivating staff and engaging staff and how it all fits together. A great module, I have used it twice and each time the result has been positive. The exercise enables the delegates to quickly identify the difference between satisfied, motivated and engaged employees.

Great to use with the other modules. Thank you Glasstap. Jayne Dark Jayne Dark rated this item with 4 stars. Employee Engagement 2 - Job or Organisation? Reviews I used this module along side the part 1 'whats in it for me' I had a mix of experienced and inexperienced leaders.

It was a good way of making them think about their team members and how they can increase the level of engagement in both the organisation and their job. This module asks the delegates to consider their own team members and encourages them to consider ideas and suggestions on how to increase the levels of engagement on their teams.

The Managers I was working with where inexperienced and I found they did needed quite a lot of direction. Very worthwhile and I would definitely use again. Employee Engagement 3 - Engaging Managers. Reviews I used this module along side employee engagement 1 and 2. The delegates enjoyed the behaviour cards exercise. The team leaders were quite surprised at how different the order of the cards came out and found that it was a good way of showing that you need to tailor your approach for each individual member of the team to get the best out of them.

They also found the rosebud case study exercise beneficial. Employee Engagement 4 - Building Engagement. Reviews I use this as part of a course on Employee Engagement. The delegates absolutely love the exercise.

The difference in the results from the two groups is really striking. The de-brief at the end always helps highlight the importance of considering how we communicate with others and the impact on their levels of motivation, engagement and ultimately on what they produce.

Making a direct connection between engagement and output really helps to focus managers minds on why employee engagement is so important. An excellent exercise, would highly recommend Mike Taylor rated this item with 5 stars. This exercise was a lot of fun and went down really well with a group of team leaders. It was good to see the different approaches used when building the bridge and the reactions when they realised they had slightly different briefs.

It was really good on enfolding how much impact a manager has when engaging with their staff. I would defiantly recommend this exercise along with Employee engagement 1,2 and 3. This is a really fun and interactive activity to help delegates understand the role of the manager in driving engagement. The debrief at the end of the session is extremely valuable in understand the impact engagement has on performance. I did this activity in conjunction with the other Employee Engagement modules and it worked a treat.

The learning was fantastic and the feedback was great. I can't wait to use again in the next few weeks. Jayne Dark Jayne Dark rated this item with 5 stars. It went down really well with the participants, they enjoyed doing something different other than discussion etc and took a lot from the learning points of the activity.

It particularly made them think about the importance of engaging others by moving out of their comfort zone when planning events rather than putting on events that they are comfortable with. I think this is going to quickly become one of my favourite activities. Came across this just at the right time - very fortuitous!

With some script adaption used this as a team building exercise within a health and social care context. Materials came from my 'Blue Peter' box as well as some of the recommended ones. Worked really well and was very powerful. Did exactly what it said on the tin! How did I ever cope without you!! Robert Corteen rated this item with 5 stars. Fight, Flight or Friendship? Reviews I used this module along side the anatomy of conflict. The training went really well with positive feedback from the delegates.

I would recommend this module to anyone running a workshop on dealing with conflict. Nicky McCrudden rated this item with 5 stars. Filing Frenzy! Reviews I used this for an admin team away day. We only had a small group 4 and there was a real mix in terms of experience and ability.

Some of the group struggled with it but they got there in the end. I would use it again but probably with a bigger group. Mike Taylor rated this item with 3 stars. Rebecca Peat rated this item with 4 stars.

Clare Wilkes. Time: In total we estimate this exercise will take 30 minutes. Reviews Fantastic Activity for teambuilding, communication and leadership! I would use it over and over again. Simple to set up, and you can get creative with the equipment I used squeeky toys so when people had blind folds they would step on them which added even more humour to this activity. I would highly recommend this to any trainer that is teambuilding and has some space for the pens.

I was a littly reluctant to use it at first as I had never used it before and have no sense of direction myself - once zoe explained the footprints and the direction of the footprints the penny dropped and away I went!

What a fantastic activity to run! Thank you Glasstap!!!! Reviews I've used Gossip on numerous occasion when I want teams to understand how important it is to ensure every piece of information is used to get the right result.

It also helps individuals to understand how different people take in information in different ways, for example some people only come to life in this exercise when they are allowed to see the information written down in a visual format. Great exercise, easy to use but it's vital that the debrief is carried out effectively.

Richard Linder rated this item with 5 stars. This is an excellent exercise and probably my favourite of all the Trainers Library ones. I have used it for a number of years as the opening exercise on various management programmes where the focus of the day has been effective communication. It is fascinating observing the group as they try to decipher the task.

I have yet to have a group that have not enjoyed the exercise. It can seem a bit awkward for the first 5 minutes with some groups but persevere as they always start to open up.

I recommend you make plenty of notes of the behaviours you observe throughout. The debrief at the end is as much fun as the exercise itself. There are so many important points you can cover off at the end. It is really thought provoking and with a well facilitated discussion at the end you can create a real buzz in the training room.

I have groups that were talking about this exercise months after they did it. It really hits the mark. I would highly recommend this Mike Taylor rated this item with 5 stars. This is a brilliant exercise. I used it when we brought together 2 teams from different locations for training.

It really got them working together and highlighted the benefits of working together for the good of the organisation rather than in isolation. It also demonstrated transferrable skills. I'll be using this again and again. Jackie Green rated this item with 5 stars. I've used Gossip! Delegates move from perplexed to organised to motivated as they explore how to complete the exercise and demonstrate the range of behaviours needed for a really good debrief around team communications skills. I also like the flexibility it offers to add more than the standard 8 participants so, if I get a no-show or have higher delegate numbers, it doesn't matter.

Jo Wilding rated this item with 5 stars. What a fantastically versatile exercise Gossip is. I have used this on numerous occasions and it never fails to deliver! Whether you want to use it for team or communication skills it works brilliantly. Thanks for another superb exercise.

Previous Member I have recently used the above exercise on two different communication skills programmes. Carolyn Pickin rated this item with 5 stars. Half Full? Reviews This is a very powerful activity the first part allows for self reflection on what the individuals preference tends to be - am I more half empty or half full? There are then a series of questions that give the group great discussion opportunities I have used this activity as part of managing change workshop and fits in really nicely in terms of what the individual can do to help themselves and how powerful their own attitude can be and how this might impact others and themselves.

All in all, the exercise 'did what it said on the can' and I've been delighted with it. Tracy Croft. Reviews I used this with a team of Directors and Heads of Department as part of 2 Strategy days to encourage the team to think strategically as a team rather than functionally.

I split the exercise over a day and a half and the timings worked well. I would recommend that if you are working with a group of people that you know well, that you chose the members of each team wisely. Although the financial information is not too complex, it is beneficial to have someone with an accountancy or commercial background in each team.

If working with teams of consisting of just accountants, I would suspect that you could shorten the time taken. It has face credibility as a training exercise at senior levels. We used it across about 5hrs in total and it worked well - they worked through breaks and lunch to ensure that we got everything done - and they still really enjoyed the process.

We left out the banker evaluations as per the previous review and it still worked well. This decision was made purely because of time constraints. The data is not too much for them to take in and start working with and, as the trainer, I could quickly see who was "getting it" and who might be struggling more.

The key learnings the group shared from the exercise were: Dont rush into determining your strategy - take time to collate the right data Ask others - involvement breeds buy-in Be creative in your strategy development - sometimes it has to be something radical to change direction Conversley to the above point - sometimes, slight adjustment will bring rewards!

Agreeing a vision is tough - and if you are not part of the process, its easy to see how the statement can become "meaningless words on a page" Its amazing how quickly you can get into something - they seemed fully engaged on running a hotel by the end of it. Previous Member I have now run Hotel Doldrums twice as a 1 day team build exercise.

The most valuable things taken from the exercise were: Recognising and be able to utilise the strengths within the team. Jackie Green rated this item with 3 stars. Reviews This project management series was of unbelievable value, as it really got them working and participating. Reviews I facilitated this, along with Parts 1 and 2 at a recent leadership workshop for business owners.

It was fantastic and they all really loved it. I ran all three parts in one day, so condensed it quite a bit we had previously spent time on analysing a business and how to develop a strategy, so it was mostly a 'putting it all together' day. Due to their personalities and entrepreneurial nature, they wanted to jump straight to part 3, which provided a valuable lesson in itself! They all found it so useful and easy to relate it to their own businesses too.

Jennifer Lindsay-Finan rated this item with 5 stars. How Long? Influence 1 - The Games People Play. Influence 3 - Profile of Power. Time: In total we estimate this exercise will take 80 minutes. Introduction to Transactional Analysis. Time: In total we estimate this exercise will take 65 minutes. Reviews Great simple introduction to Transnational Analysis, helping individuals see what their dominant ego state may be and how they communicate may influence a particular response.

I have used this for an introduction to management, communication skills and assertiveness courses. I also have two sets of three circles laminated and place them on the floor to get some movement through the ego states - gets people thinking about where they are communicating from and therefore what invitation they are giving others.

Simple yet powerful! Jo James. Reviews I have to agree with a previous reviewer that this exercise is a great concept, however it falls down because it is over complex. I have had a high degree of success using Glasstap Case Studies and Exercises with a team of capable Directors and Senior Managers, however "Jess Blonde" confused them and they failed to grasp the key points, getting somewhat lost in the film world details. However, I feel that with a clearer brief and fewer parameters for success, this could work well with senior people.

I have enjoyed using products from Glasstap to date, however I'm sad to say that this one, Jess Blonde, did not work well with my group of 9 reasonably experienced negotiators today. The main issue - it's way too complex, so people spent most of the time trying to work out how on earth the film market works, and no where near enough time trying the negotiation tactics I'd been teaching them. As a result, it also went way over time. I did it in 4 chunks instead of all in one go, and I'd estimate it tool at least 3 hrs all up.

Would love to see it reworked as a more simple version. Rob Pyne rated this item with 2 stars. Land of the Nutritos - Experiences of Minority Groups. Reviews I was sceptical about this one. Leap of Faith - Beliefs and Behaviours. Reviews Brilliant! Use this exercise!!! Letters Solve a Problem. One Hump Or Two? Reviews I have use this activity a couple of times. Project Planning Part 3 — Communication Plan. Time: In total we estimate this exercise will take 70 minutes. Reviews I used this in a recent time management session and found it was the one area of the session that didn't excite.

Most understood it therefore felt I was going over old ground. Not one of the more inspiring or creative sessions. Kate Eugeni rated this item with 3 stars. I used this session with a mixed experienced group of managers all from the same company. Surprisingly at the beginning of the session 8 out of 10 said they were familiar with setting SMART goals however at the end they all commented that they didn't really appreciated the value and had not been setting SMART goals or objectives.

The exercise really got them thinking and although they found it challenging it made the points quickly. Jayne Dark rated this item with 4 stars. Something in Common. Reviews I used this module as part of a coffee break, after we had discussed Representational Systems.

Again a very simple idea that can be adapted for many different types of workshops. Reviews I used this as part of an induction program when participants were joining an organisation with a real passion for their values. It was a good way to introduce the concept of values and why they matter. Let them know they can choose to complete whichever prompts they feel comfortable sharing. When new hires start, add creating and presenting their user manual as a task for their first 90 days.

Each team member shares their user manual with the team and answers any questions teammates have on the content. For a shorter meeting, try limiting the template to questions around working hours, ideal environment, communication preferences, and learning styles before diving into anything longer and deeper.

Share and discuss the results as a team. Close View this page in your language? All languages Choose your language. Open and close the navigation menu. Team Playbook Open and close the navigation menu.



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